Thank you for shopping with us! We want to ensure your complete satisfaction with your online purchase. Please read our refund policy carefully to understand your rights and options regarding returns and refunds.

1. Eligibility for Refunds:
– To be eligible for a refund, you must have purchased the item directly from our online store.
– The request for a refund must be made within [number of days] days from the date of delivery.
– The item must be unused, undamaged, and in its original packaging with all accompanying accessories, manuals, and tags.

2. Return Process:
– To initiate a refund, please contact our customer support team through info@globalbeautyusa.com.
– Provide your order number, a detailed description of the item, and the reason for the return.
– Our customer support team will guide you on the return process and provide you with a return authorization, if applicable.
– You are responsible for the return shipping costs unless the return is due to our error or a defective item.

3. Condition of Returned Items:
– The returned item must be in its original condition, unused, and undamaged.
– We reserve the right to refuse a refund if the item shows signs of use, damage, or is not returned in its original packaging.
– Please ensure that the item is securely packaged to prevent any damage during transit.

4. Refund Options:
– Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, the refund will be processed using the original payment method within 24 hours.
– Refunds may be subject to a restocking fee or deductions for return shipping costs, depending on the circumstances.

5. Exchanges:
– If you wish to exchange an item for a different size, color, or model, please contact our customer support team.
– Exchanges are subject to product availability.
– You may be responsible for any price differences and additional shipping charges associated with the exchange.

6. Damaged or Defective Items:
– If you receive a damaged or defective item, please contact our customer support team immediately.
– We may request supporting documentation such as photographs or a detailed description of the issue.
– We will arrange for a return or provide a replacement, depending on the circumstances.

Please note that this refund policy applies only to online purchases made through our official website. If you have any further questions or concerns regarding our refund policy, please reach out to our customer support team. We are here to assist you and provide the best possible shopping experience.

Note: It is important to tailor the refund policy to your specific business needs and comply with applicable laws and regulations. Consulting with a legal professional is recommended to ensure accuracy and compliance.